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Course Code: SIT50116 

Build up your skills and experience and begin your managerial career in operations, marketing and product development that’s specific to the travel and tourism industry. We’ll also provide you with a range of operational competencies to boost your resume, with a selection of elective subjects to complement your core subjects and career goals. 

Our expert teachers will also cover essentials like fares and ticketing, tour guiding, customer service and the industry’s preferred airline reservation system, Galileo to get you started.Build up your skills and experience and begin your managerial career in operations, marketing and product development that’s specific to the travel and tourism industry. We’ll also provide you with a range of operational competencies to boost your resume, with a selection of elective subjects to complement your core subjects and career goals. Our expert teachers will also cover essentials like fares and ticketing, tour guiding, customer service and the industry’s preferred airline reservation system, Galileo to get you started.

Campus  
Bendigo City Campus
Echuca Campus

Course Structure
Part time - Blended - 6 - Month/s

Accreditation
This qualification is nationally recognised

Prerequisites
LLN assessment

Course overview
This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses. 

Possible job titles include 

  • Inbound groups manager 
  • Inbound sales manager 
  • Incentives manager 
  • Tour operations manager 
  • Marketing manager 
  • Product development manager 
  • Reservations manager 
  • Travel agency manager 
  • Sales manager 
  • Visitor information centre manager. 

  • No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

How to apply
Application to VTAC and supplementary application to Bendigo TAFE.

Selection process
LLN assessment and interview

Recognition of prior learning (RPL)
Recognition of prior learning (RPL) may be given for skills and knowledge gained through previous study or other relevant experience. 

Assessment Methods
Assignment

Learning options
Blended

Key study areas
Operational and managerial skillsets in the Travel and Tourism industry.

Further study opportunities
Students completing this course can undertake further study at the Advanced Diploma or undergraduate level

Commencement dates
January 2018

Diploma of Travel and Tourism Management