Course Code: SIT40416
Course Overview
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Campus  
Bendigo City Campus
Echuca Campus

Course Structure
Full time 6 months

Accreditation
This qualification is nationally recognised.

Possible careers 
  • Hospitality Industry
  • Food & Beverage attendant
  • Hotel Supervisor
  • Bartender
Prerequisites 
Individual interview and minimum age of 15 years.

How to apply
Online application direct to Bendigo TAFE

Selection process
You will need to undertake a Language, literacy and numeracy assessment. You will also need to complete a direct entry application form online, attend an interview and fill out a pre-selection form.

Recognition of prior learning (RPL)
Recognition of prior learning (RPL) may be given for skills and knowledge gained through previous study or other relevant experience.  

Assessment Methods
  • Assignment
  • Observation
  • Knowledge test
Learning options
  • Blended
  • Classroom (Delivery method)
Key study areas
  • Accommodation, reception and reservations
  • Food & Beverage
  • Leadership
  • Front Office
  • Accommodation
  • Housekeeping
  • Conferencing & Events

Further study opportunities
Diploma of Hospitality Management

Certificate IV in Hospitality